bandotking Casino & Sportsbook Data Care

This page describes what we collect when you use bandotking and how we keep that data protected. We collect personal information only to verify your identity, process your payments, operate our platform, and comply with laws that govern online gaming in supported jurisdictions.

Our commitment is straightforward: we encrypt your data, do not sell it to advertisers, and share it only with payment processors and anti-fraud vendors who help us run bandotking securely. You control your account information and can request a copy of what we hold about you at any time.

If you access bandotking from Jakarta, Surabaya, Bandung, Medan, or anywhere else, the same privacy rules apply. We store your data on servers that may sit outside your country, but we protect it with encryption regardless of location.

What Data We Collect on bandotking

When you register, we collect your email, phone number, full name, date of birth, and country of residence. These details are mandatory to create your account. We also collect government-issued ID number, address, and a selfie when you verify your identity (KYC) before your first deposit. We do not collect this information from third parties; you provide it directly.

Once your account is active, we collect data on every action you take: deposits, withdrawals, game sessions, betting history, login times, and IP addresses. We log this information automatically to operate bandotking, detect fraud, and comply with anti-money-laundering regulations.

We also collect technical data: your device type, browser, operating system, and connection speed. This helps us troubleshoot performance issues and optimize bandotking for mobile and desktop users across slower networks. We use cookies (small text files stored on your device) to keep you logged in and remember your preferences—such as your preferred payment method (DANA, e-wallet, mobile banking, or bank virtual account) and language setting.

We do not track you across other websites. Your data stays within the bandotking ecosystem unless you explicitly authorize sharing or we are required by law to disclose it.

How We Use Your Data and Who We Share It With

We use your personal information for five core purposes: account verification (KYC), payment processing, fraud detection, platform operation, and legal compliance. We encrypt your data in transit and at rest using industry-standard protocols. When you request a withdrawal, we share your bank details only with your bank or e-wallet provider (local payment, online payment, e-wallet, mobile banking for bank transfers; local payment, online payment, e-wallet, mobile banking, local payment for e-wallets, and online payment for QR-code transfers). These processors do not share your data with third parties.

We also share anonymized transaction data with our anti-money-laundering vendor to detect suspicious patterns. No personal identifier is shared—only amounts, frequencies, and payment methods. We do not sell your email, phone number, or betting history to advertisers, data brokers, or other companies.

Your Rights and Cookie Policy on bandotking

You have the right to request a copy of all data we hold about you. Contact our support team with your account email and we will send you a summary of your personal information, account history, and payment records within 14 days. You can also request correction of inaccurate information or deletion of your account (though we retain transaction records for seven years to comply with anti-money-laundering laws).

We use two types of cookies: functional cookies that keep you logged in and remember your preferences, and analytics cookies that count page views and user flow (anonymized, no personal data). We do not use advertising cookies. You can disable cookies in your browser settings, though this may limit bandotking's functionality. When you first visit bandotking, we ask for your cookie consent; your choice is saved for 12 months.

• 1
  Session managementFunctional

  We use cookies to keep you logged in and secure your session across page visits.

• 2
  User preferencesFunctional

  Cookies save your payment method choice and language preference so you do not re-enter them each login.

• 3
  AnalyticsAnalytics

  We count page visits and feature usage to improve bandotking performance (data is anonymized and aggregated).

Data Retention and Contact on bandotking

We retain your personal data for as long as your account is active. If you close your account, we delete most personal information within 30 days, except transaction records (KYC documents, payment history, game logs), which we retain for seven years to comply with anti-money-laundering regulations and potential government audits. We cannot delete this data earlier without violating legal obligations.

If you have questions about your data, how we collect it, or how to request access or deletion, contact our support team. We aim to respond to data access requests within 14 days. Our support staff are available during business hours (Monday to Friday, 09:00–18:00 local time). During major holidays like Idul Adha or Imlek, response times may extend by one to two days.

We review this privacy policy once a year and update it if our data practices change. We announce material changes via email to your account address. Your continued use of bandotking after a change means you accept the updated policy.